Many years ago, during an initial client engagement, the Chief Marketing Officer (CMO) for the brand I was about to start working with shared a user manual of sorts with me and his then-new team. Having never seen such a manual before, I didn’t know...
A 10x content experience refers to the entirety of the experience your brand creates and shares online and offline with prospects and customers. While 10x content points to information and messaging that is the best of its class, a 10X content experience means every interaction...
I know what you’re thinking: Do we really need another guide to public speaking? The answer is yes, because this one is unlike all the others you’ve read. While written with beginner’s in mind, this guide will help anyone become a better speaker and presenter...
[updated 03-31-2023] Most brands’ content marketing fails because it lacks adherence to solutions ideally suited to their businesses. That is, they’re trying to execute a strategy that’s not optimized for the content marketing success they hope to enjoy. Simply put, their strategy is neither well...
As a digital marketer, brand strategist, writer, and editor for more than a 15 years, I’m not used to being stumped by a question. But there it was, a high and tight fastball careening my way, courtesy of a coworker. “Do all small businesses need...
In a few short days, a content-first web design project I’ve overseen for months will be completed and I will be a happy man. Not because it was daunting, mind you. It was challenging, yes, but what made it worthwhile was having a great team...
As I write this, I’m seated in a coffee shop, as I am on most mornings, reading a little, writing a lot and completing some strategy work for clients. You might think that the constant banter between baristas and patrons would become annoying after a...
Content should be an asset for your brand, not a chore. However, to make it work for your business, you must realize that content is everything. It’s also all-important, meaning that it helps to fuel all areas of your business, from sales and marketing to...
“How can you tell us that brand relevance is important, but I see numerous examples of nondescript, undifferentiated brands everywhere I look?” asked a small business owner during the Q&A for a small business conference I spoke at in Athens, Ga. She had a point....
In 2016, I was at Utah Olympic Park in Park City, Utah, on a daddy-daughter trip with my girls, when the limits of brand community hit me like a brick. I received a phone call from one of my clients; the person on the other...