All posts by: Ronell

The key to a successful podcast is the host, not the guests. Amazing podcast hosts are facile interviewers able to pull the most pertinent information from subjects, even those who are interviewed frequently. If you want to become one of the best podcast hosts, focus...
Industry averages are important benchmarks used to help your small business make comparisons of key metrics to other businesses in your vertical. If you don’t understand industry averages for your business, it’s time to get educated on the numbers. An understanding of the topic can...
To get at the truth of how customers view your products or services, learn to ask the next question. As a newspaper reporter with no formal training, the most challenging part of my job initially was accosting people for interviews. Within a few weeks, however,...
Part of earning and keeping the attention of your audience is having them trust that you won’t waste their time with verbosity. If you’re looking to write tighter, allowing your brand to keep the attention of your audience, spend less time laboring over what to...
Most small business owners focus on building a better product. They’d see better results by creating a differentiated product. Different is better when it comes to products and services in competitive verticals. It’s why one of my first tasks when working with small business owners...
Many small business owners don’t think branding is essential to their success. They think of branding as something big companies do. They assume that their customers know who they are based on what they sell or the services they provide. That is, until a prospect,...