The story of how I learned that going viral is overrated is as painful as it is vivid in mind years after the incident. It begins with a Midwestern friend and fellow angler who was enjoying a comfortable retirement until I chose to fish with...
I learned to appreciate the priority of proofing and editing my work the hard way: by making a careless error in a popular local newspaper. Dot Barrett seems like an easy enough name to remember, but thanks to my carelessness her name ran as “Dott...
A popular refrain goes, “If it was easy, everyone would be doing it.” The saying is as true in life as it is in business. The statement is also true for content strategy, for it is talked about more often than it’s used effectively. Everyone...
In college, I studied Disruptive Innovation, the theory pioneered by legendary Harvard Business School professor Clayton Christensen to describe how new entrants to a sector initially thrive to meet the under-served parts of the market but quickly move upstream upon gaining traction. When they move...
Last year, I visited a small tackle retailer in Branson, Mo., near Table Rock Lake. Though it was spring and the fish were biting, this was a business trip. I was there to find out how his 1,200-square-foot store was able to weather the onslaught...
A 10x content experience refers to the entirety of the experience your brand creates and shares online and offline with prospects and customers. While 10x content points to information and messaging that is the best of its class, a 10X content experience means every interaction...